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Today’s Tip: Picking the Gatekeeper’s Lock

Posted by Kevin Crews - The Career Strategist on September 3, 2010 in Job Tip |
If you're doing your job search correctly, then part of your strategy will be to contact current employees in your targeted companies.

But be careful, smart corporations have placed razor sharp gatekeepers to slam the door on your communication efforts. Sometimes they are the receptionist, maybe security, possibly HR, and definitely the administrative assistants.

Gatekeepers Goal: Keeping you from talking to most people in the company.

Job Seekers Goal: Maneuver around the gate.

So how do I accomplish this?

Option #1 - Act like you belong there! Call the main number for the company and basically demand that you NEED to talk to Jim Smith. You will say in an un-friendly voice, "This is Kevin and I need to talk to Jim Smith now!" Sound urgent and mildly upset. This will throw the Gatekeeper off  their game and they don't get paid enough to go to battle with angry people and they definitely don't want to jeopardize their job. Most people make the mistake of sounding very friendly, thinking that you will kill them with kindness, but think about it, who might be calling into these companies sounding friendly? Does Salespeople come to mind? That is exactly who the Gatekeeper thinks you are if you are trying to be their best friend. Thus, they have their finest protective gear on, and they are trained to push you away in a professional manner.

Option #2 - Use the Bait & Switch Method. Call the main number and ask for the Accounts Receivable department. The Gatekeeper has been trained to put those calls through to that department since obviously you are a customer and want to pay your bill. When you get the Accounts Receivable/Accounts Payable department, say in a surprised voice, "Oh, I was trying to reach Jim Smith in the Marketing Department, could you please transfer me to him?" They will quickly look up Jim's extension and transfer you because they are assuming that the receptionist just made a mistake. Note: If you are feeling brave, you can even ask them what extension they are transferring you to so you can update your records.

Option #3 - Call at odd hours (before 7:30am, during lunch, after 5:30pm). The smart gatekeeper may not be around during these hours and/or you might have better luck with the "covering" gatekeeper, or you might get the "dial by last name" automated directory line. Jackpot!

I have many more, but you can get the idea. You need to be resourceful. After all, are you going to let someone stop you from achieving your goal of obtaining your dream job? I didn't think so! Pick up that phone and get what you deserve!

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